How to share a crash log for a Connect IQ app/data field

STEP 1: Connect Device

Plug in your watch and wait for it to register in your Finder or Explorer folder, and then locate your watch.

Step 2: Find your device App Folder

WINDOWS

You should be able to find your device by opening the file explorer and seeing your device’s name on the left side of the window view..

Follow the path: Primary >> Garmin >> Apps

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MAC

You will need to install the app “Android File Transfer”.

After installing, connect your Garmin device and a window should automatically open with your device contents, then select  “Garmin >> Apps”

STEP 3: Find the Log Files

Right Click and copy the folder named ‘Log’

Step 4: Copy logs

Paste on to desktop

Step 5: Send the crash logs back to the Stryd team