We use USPS priority shipping for shipping within the US. USPS is pretty fast, and most customers get their Stryd in a day or two within the US. To Canada, we will ship using DHL Express. In metro areas, this can take 2-3 days and in more rural areas this typically takes one week but it could be longer. You will get a tracking number within 24 hours of your order.
Within the European Union, we ship from the Netherlands through a fulfillment center. Import duties, VAT and shipping expenses are included in the price. Netherlands and Belgium are served by PostNL whereas the rest of the EU is served by DPD. Delivery is typically within a week.
If you live outside of the US, Canada or the European Union, Stryd ships from Boulder, Colorado or China via our fulfillment center. The most common courier is DHL. Import duties, VAT and shipping expenses are included in the price for most countries, but there are some exceptions such as Russia. We send you a tracking number as soon as we receive it. This process can take 1-2 business days. Shipping can take 1 - 3 weeks, depending on location and customs procedures.
We currently do not offer expedited shipping (although we can make a special arrangement for exceptional situations).
Contact support@stryd.com for additional information.
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