We use USPS priority shipping for shipping within the US and to Canada. USPS is pretty fast, and most customers get their Stryd in a day or two within the US. To Canada, it will take at least one week. You will get a tracking number within 24 hours of your order.
Within the European Union, we ship from the UK through the Amazon fulfillment center. There are no import duties, and VAT and shipping expense depends on your country of residence. Shipping typically takes about one to two weeks within Europe.
If you live outside of the US, Canada or the European Union, Stryd ships from China via our fulfillment center. The fulfillment center will select the courier which most of the time is DHL. Outside of China, we do not use regular mail service. Depending on your country's regulations, you may be charged import duties. We will send you a tracking number as soon as we receive it. This process can take 1-2 business days. Shipping can take 1 - 3 weeks, depending on location and customs procedures.
We currently do not offer expedited shipping (although we can make a special arrangement for exceptional situations).
Contact firstname.lastname@example.org for additional information.