Common Questions
Answers about shipping time, hardware release updates, and more
Stryd Hardware
- Stryd Pre-Order Shipping: When will my Footpod Ship?
- What are the different Next Gen Stryd Run Modes?
- Will Stryd Wind Continue to Be Supported with New Updates and Features?
- Switching Over From a Previous Stryd Footpod to the Next Generation Stryd Hardware
- Does Stryd Offer An Exchange Program
- What Clips and Chargers work with What Stryd Footpod Iterations?
Distance and Calibration
- Compare Stryd data with Apple Watch, Garmin and Coros watch data
- Stryd Measured Long during a Marathon
- Stryd measured short during a Marathon
- Use of lap buttons on a track can cause lap distance to be inaccurate.
- Distance and Calibration
- Can I fine-tune the accuracy of my Stryd?
Orders & Shipping
- What is included in the price when buying a Stryd power meter on stryd.com?
- Stryd Holiday Shipping Information
- Do you ship to Brazil?
- What is your return policy?
- My Stryd is being shipped by USPS and is showing as delivered but I don't have it yet. What is going on?
- Which couriers or shipping services do you use?
Stryd Pioneer (Old)
Stryd Live FAQ
Common Questions
- FAQ
- Why is my Stryd data different from my Strava data?
- My CP History graph changed after deleting old runs?
- Why Can I Not Set a Manual Critical Power (CP)?
- Stryd and Bike Computers
- How do I use 80/20 Run or Triathlon Plans through TrainingPeaks with Stryd?
Troubleshooting your Stryd
- Troubleshooting Inaccurate Stryd Distance
- Fixed: Activities & Workouts Not Automatically Syncing to Stryd
- Upload just one or two runs into your Stryd account from your Stryd device
- Why is my Stryd pod discharging faster than normal?
- Can I Reset My Stryd?
- My phone does not connect to Stryd. Can I still do a hard reset?