FAQ
Battery and Charging
Training Plans and Tips
- Where I can see my training plan after I sign up?
- If I update my critical power, how does my training plan change?
- Can I estimate power for a non-standard distance?
- Why am I not seeing details of my run when selecting a run in the training plan?
- What power do I need to hit my time goal?
- Are the RSS values of the training plan in PowerCenter correct?
PowerCenter - Troubleshooting and Tips
- How does the Muscle Endurance chart work?
- How do I change between units?
- Can I adjust the recorded power after my run?
- Why do I have duplicated activities in TrainingPeaks, Today's Plan or other platforms?
- What is a long, sustained run?
- Why is there a run from Aug, 23rd 2015 in PowerCenter?
Stryd App and Phones - Troubleshooting and Tips
- Do I Need a PowerCenter Account?
- Why is my Stryd app not working with Stryd Live?
- What is the version of the Stryd app on my phone?
- How do I setup iSmoothRun with Stryd?
- Why do I get "Pairing Rejected by Stryd" message on my phone?
- Why do I get "Pairing Reject by Stryd" when I pair my Stryd?
Suunto - Troubleshooting and Tips
- Link Movescount to PowerCenter
- Suunto Spartan Ultra Power Zones
- Why does my muscle power show as 0 in the Improve tab in PowerCenter?
- What do I need to do to record power while hiking with Suunto or Polar?
- Can I get pace and distance from Stryd on my Suunto Spartan Ultra / Suunto 9?
- How do I add power to my Suunto Spartan?
Garmin - Troubleshooting and Tips
- Why do I get very high pace peaks in my data with my Garmin watch?
- Why do my 1 km/mile AutoLaps from Garmin not match the 1 km/mile sections in PowerCenter?
- Can I use Garmin 3D Distance and/or 3D Speed?
- How can I see a second power field (lap or average) in Garmin Run Mode?
- Does Garmin Connect allow data to be sent to PowerCenter?
- Which 3rd party Connect IQ apps are recommended for Stryd?
Polar - Troubleshooting and Tips
Data Management
- Why Does PowerCenter Default to Elapsed Time vs Moving Time
- When I sync data using my phone it is different than data from my watch.
- How Do I Know If My Stryd Is Recording?
- Why are there two activities in PowerCenter for each of my runs?
- Why does my run include pauses?
- Will the data show up in TrainingPeaks, Final Surge, Strava, etc?
FAQ
- Why does the light of my Stryd flicker?
- I order my Stryd, why is my DHL tracking number not found in the DHL tracking system?
- Can I get elevation from Stryd?
- Calculate Critical Power on Stryd Mobile
- What are the channels to get in touch with Stryd and the Stryd community?
- Customize Data Screens on Stryd PowerRace
What does Stryd Measure
- Why is Leg Spring Stiffness missing in my data?
- How many Stryds do I need?
- Does Stryd measure Vertical Oscillation and Leg Spring Stiffness while power hiking?
- What is leg stiffness?
- Does Stryd capture calorie information?
- What metrics does Stryd measure?
Helpful How to Guides
Troubleshooting your Stryd
- If my weight is different than what is programmed on Stryd, how does that affect power reading?
- Why is my entire run in Power Zone Z5?
- Why is my Leg Spring Stiffness (LSS) and Vertical Oscillation 0?
- Is my Stryd dead?
- What is the weight set on my Stryd?
- Is there a hard reset option for Stryd?
Where and when to use Stryd
- How do I create a power plan for a trail race that requires walking/power-hiking
- Can barefoot runners use Stryd?
- Can PowerCenter deal with runs longer than 8 hours?
- Why is my RSS for my trail run lower than expected?
- Does my full featured Stryd work with Zwift?
- Can I use Stryd Live outside?