GPS Mapping

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Shell Hindes

• September 28, 2022 05:40

No GPS trace on my runs.

I’ve got a Garmin forerunner 55 and using stryd workout app to follow the introduction to stryd plan. So far none of my runs have a gps trace.

There is also no gps route on my strava when it uploads there either

My strava account is not connected to my stryd as previously advised to disconnect them

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  Tim

  • September 30, 2022 20:58

  Hello Shell, thank you for this question!
  
  We typically see this issue of no GPS trace with Garmin watches when the Indoor Mode has been set on a previous run. I would first confirm you have the latest software version for your watch and the Stryd Workout app. Then I would check the Mode by opening the Stryd Workout App selecting Settings then scrolling down on the watch until you see Mode - Outdoor/Indoor. Making sure Mode has Outdoor Selected. Then go to start a Run. If the watch shows Green ( and GPS stops blinking) you should see a map on your next run. 
  
  If on your next run GPS mapping does not record then I would suggest to do a factory reset of the watch. https://www8.garmin.com/manuals/webhelp/GUID-3A791586-B59F-4B37-B9C5-5A41F8C6BE0B/EN-GB/GUID-46551446-AAE7-451C-B857-7D86AD7747EE.html
  
  Cheers,
  
  -Tim

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  Joris Voorn

  • December 01, 2022 08:36

  Hi Shell,
  I have exactly the same problem with my forerunner 55. Did you manage to solve this issue? Thanks

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  Matt

  • December 01, 2022 18:36

  Hi Joris Voorn, can you try a factory reset of the watch and report back here if this resolves the issue or not? https://www8.garmin.com/manuals/webhelp/GUID-3A791586-B59F-4B37-B9C5-5A41F8C6BE0B/EN-GB/GUID-46551446-AAE7-451C-B857-7D86AD7747EE.html

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  Joris Voorn

  • December 02, 2022 10:29

  Thanks Matt for jumping in. This weekend I am doing another run and going to try again. I’ll let you know what the result is.

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  Joris Voorn

  • December 02, 2022 10:32

  BTW I haven’t got any issues with the GPS from my garmin watch in the past. I just bought the new stryd and on my first run with it using the stryd workout app on the watch I encountered the problem.

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  Matt

  • December 02, 2022 15:39

  Joris Voorn Great, let us know what you see and if the factory reset helps or not. After the factory reset, you must reinstall the Stryd Workout App onto the watch. https://support.stryd.com/hc/en-us/articles/360046149573-Install-the-Stryd-Workout-app-on-your-Garmin-watch

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  Joris Voorn

  • December 03, 2022 16:04
  • Edited

  Happy to say GPS worked. I don’t really know why, the only thing I did differently this time is that I deliberately enabled the stryd ANT sensor and disabled the stryd BT sensor on my watch.. anyway, it works!

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  Matt

  • December 09, 2022 16:36

  Great! Thanks for letting us know, Joris Voorn. Please reach out again if you have any other questions.

   

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