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  3. Troubleshooting Tips

Troubleshooting Tips

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  • I Cannot Log into My Account on the Android Stryd App with Facebook!
  • The Stryd app on the Apple Watch requires a Stryd device to be used
  • Why are there no runs shown in the Stryd app after I update or log into the app?
  • How to do a Structured Workout
  • How can I recover a lost run activity or offline sync using the Android app?
  • Why does my Android phone not pair with my Stryd?
  • Why does my firmware update get stuck at 0%?
  • Can I use Block This! on my Android phone?
  • Why is pace in the Stryd App incorrect?
  • Why does my map look great on my iPhone, but not in Strava?
  • Why can I not connect Stryd to my phone?
  • Can I use two (or more) Stryds with one account?
  • Offline Sync: Uploading Pod Memory to the Stryd Mobile App
  • I cannot login to the Stryd app using my Google or Facebook account!
  • Can I refresh all my runs in the phone app?
  • Why is elevation gain in Garmin and Strava different than in the Stryd app?
  • Using a bluetooth Heart Rate monitor with iPhone or Android
  • Why do I get a "Failed to Fetch Your Latest Activities" message on my phone?
  • Why does my firmware update get stuck at 2%, 10%, or 20% on Android?
  • Why does my Android phone fail to pair with my Stryd device if location services are disabled?
  • Why can I not setup an account with my Android phone?
  • I synced Stryd data with the app on my phone. Why is the date for my run wrong?
  • When I sync data using my phone it is different than data from my watch.
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