Troubleshooting Tips
- Why are there no runs shown in the Stryd app after I update or log into the app?
- How to do a Structured Workout
- How can I recover a lost run activity or offline sync using the Android app?
- Why does my Android phone not pair with my Stryd?
- Why does my firmware update get stuck at 0%?
- Can I use Block This! on my Android phone?
- Why is pace in the Stryd App incorrect?
- Why can I not connect Stryd to my phone?
- Can I use two (or more) Stryds with one account?
- Manually uploading data to your Phone and PowerCenter
- I cannot login to the Stryd app using my Google or Facebook account!
- Can I refresh all my runs in the phone app?
- Why is elevation gain in Garmin and Strava different than in the Stryd app?
- Using a bluetooth Heart Rate monitor with iPhone or Android
- Why do I get a "Failed to Fetch Your Latest Activities" message on my phone?
- Why does my firmware update get stuck at 2%, 10%, or 20% on Android?
- Why does my Android phone fail to pair with my Stryd device if location services are disabled?
- Why does my Android app tell me activate my Stryd?
- Why can I not setup an account with my Android phone?
- I synced Stryd data with the app on my phone. Why is the date for my run wrong?
- When I sync data using my phone it is different than data from my watch.